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100% Money Back Guarantee - 15 Day Return - Jewelry - Free Layaway - Plus Sizes

New Arrivals

Super Sale Specials

WOMEN'S FUR COATS
Mink, Lynx, Beaver, Chinchilla, & Nutria Fur Coats
Shearling (Sheepskin) Coats
Fox Fur Coats & Coyote Fur Coats
Fur Trimmed Coats
Knitted Mink & Fox
Fur Vests
Rabbit & Rex Rabbit Fur Coats

MEN'S Shearling (Sheepskin)
& Fur Coats

FUR ACCESSORIES
-Fur Capes
-Fur Stoles
-Fur Shawls
-Fur Scarves
-Fur Hats, Handbags, Headbands, Boots, Gloves, Leg Warmers
-Fur Capelets
-Fur Collars
Bridal Furs
Jewelry
Home Furnishings
Plus Sizes

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Customer Service

Payment

• What credit cards do you accept?
• Can I pay by check or money order?
• Do I have to pay sales tax?
• When will my credit card be charged?
• Can I put an item on lay away?

We are happy to offer you our Free Lay Away services. Please call toll free 866-288-3951 to begin a layaway plan. Layaway plans can not be initiated online. The first payment should be at least 30% of the purchase price and each monthly payment should be no less than $20.

There are no interest charges. Payments can be made by credit card, personal check, money order and certified bank checks (cashier's check). Pay as often as you wish but we recommend that a minimum of one payment should be made each month. If no payment is received within ninety (90) days, the lay away is forfeited and the initial deposit and previous payments are not refunded.

**You will need to notify us 4 to 6 weeks prior to your final payment. This will ensure that your garment will be in stock and ready to ship when your final payment is received.

**There is a limit of no more than two items on layaway at one time. You can not transfer your payments from one layaway garment to another layaway garment.

**Custom orders are not allowed on our Layaway plan. A custom order is (changing the pattern, color or material to something we do not offer in our online store). Some pictured fur models are available in several colors as a standard and do not fall in the category of a custom order.

**After you receive the coat if you need to change the size we will be happy to do so. Our plus sizes will be subject to the scheduled additional cost. In addition after you receive the coat if you wish to return or change to another model you will receive a store credit equal to the purchase amount minus a 15% handling fee.

Tall Sizes: Custom orders do not include requesting extra length. We routinely order coats for Tall sizes which can always be returned for exchange or store credit within the 15 day return policy. Alterations of sleeves cost is $30 per sleeve and shortening the hem costs $60 plus shipping charges. Petite Sizes: Customers who wish to alter the sleeve or hem must first receive the coat and then indicate clearly the alternation requested. Once the alteration is completed no return is possible. Alterations of sleeves cost is $30 per sleeve and shortening the hem costs $60 plus shipping charges.

If paying by check, please send your payments to:

Aspen Fashions
Attn: Lay Away Dept.
7301 N. FM 620
Suite 155-160
Austin, TX 78726

Shipping

• How much does shipping, handling and insurance cost?
• Do you ship to P.O. Boxes?
• What if my address includes a rural route number?
• Can I have my order shipped to an international address?
• What is the delivery time?
• How can I track my order?

Exchanges & Returns

• What is your return policy?
• Do I need a return authorization?
• Is there a different return policy for Christmas?
• How should I ship my return?
• How will I receive my replacement item or refund?
• Where do I send my return?

Alterations

• Do you offer Plus Sizes?

We are happy to offer plus sizes for our Aspen Fashions customers. We stock plus sizes in many styles but we typically need to order the coat made to your particular size requirements. We can usually get the coat for you in about 3 weeks. The 7 day return policy applies to custom orders as well so if it needs to be returned or exchanged you always have that option. Feel free to call us toll free at 866-288-3951 and Gwen will be happy to talk to you about your size requirements so we can do our best to get a coat that will be the perfect fit for you.

• What about Alterations?

Gifts

• Can I order my items with gift packaging?
• Do you offer gift certificates?

We proudly accept:


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